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High-Performance Data Center Solutions for any Business or Budget

The Importance of Critical Site Documentation and Training

All studies of downtime in mission critical environments come to the same conclusion: human error is a leading cause. The most effective way to fight this threat to your business is with the double-edged sword of documentation and training. Properly trained personnel understand how the plant works, how to safely operate and maintain it, and what to do when things don’t function as expected. Thorough, accurate, and readily accessible documentation is both the foundation of this knowledge and the means of implementing it. The establishment of a comprehensive documentation and training program is a crucial but rarely achieved goal.

This white paper describes a methodology for putting together an effective program that addresses the special requirements of critical environments.
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